SUPPORT

Warranty & Warranty Activation

Our SoundGear Shield 80 dB & 93 dB hearing protection devices come standard with a one-year limited warranty. If you purchased your SoundGear Shield devices directly from SoundGear.com you will not need to register your devices for the one-year warranty, they will automatically be registered in our system on the day they ship. If you purchased your SoundGear Shield devices directly from us or through one of our authorized dealers, your warranty was automatically activated on the day you received the devices.

If you did not purchase your SoundGear Shield devices directly from SoundGear.com or an authorized dealer, you will need to activate the warranty. To activate the warranty, please email a copy of your purchase receipt, first/last name and the serial numbers for your devices to SoundGear Customer Support. The serial number for your devices will be an 8-digit number located on the bottom or back of the SoundGear packaging or on your packing slip. You can also find the serial number inside the battery door of the SoundGear Shield devices.