COMPATIBILITY
Check device compatibility
Apple
Operating System (OS)
iPhone, iPad, iPod
- SoundGear AMP streams on all versions of iOS & iPadOS 15 or later.
- My SoundGear app runs on all versions of iOS & iPadOS 16 or later.
Apple Watch
My SoundGear app runs on all versions of watchOS 9 or later.
†In order to install the My SoundGear app on your compatible Apple Watch, the My SoundGear app must first be installed on your compatible iPhone and paired to your SoundGear AMP hearing aids.
Mac
SoundGear AMP streams on select Mac hardware running macOS Sonoma 14 or later.
Apple Chart Key
- * Streaming one-way audio
- ** Streaming two-way audio
| Hearing Aid | Mobile App | ||
|---|---|---|---|
| Device Model | AMP | My SoundGear | |
| iPhone | iPhone 16 (Plus, Pro, Pro Max) | •** | • |
| iPhone 15 (Plus, Pro, Pro Max) | •** | • | |
| iPhone 14 (Plus, Pro, Pro Max) | •** | • | |
| iPhone 13 (Pro, Pro Max, mini) | •** | • | |
| iPhone SE 3 | •** | • | |
| iPhone SE 2 | •** | • | |
| iPhone 12 (Pro, Pro Max, mini) | •** | • | |
| iPhone 11 (Pro, Pro Max) | •** | • | |
| iPhone XS (Max) | •* | • | |
| iPhone XR | •* | • | |
| iPhone X | •* | • | |
| iPhone 8 (Plus) | •* | • | |
| iPad | iPad Pro 12.9" (4,5,6) | •** | • |
| iPad Pro 12.9" (1,2,3) | •* | • | |
| iPad Pro 11" (2,3,4) | •** | • | |
| iPad Pro 11" (1) | •* | • | |
| iPad Pro 10.5" | •* | • | |
| iPad Pro 9.7" | •* | • | |
| iPad (10) | •** | • | |
| iPad (5,6,7,8,9) | •* | • | |
| iPad (4) | •* | ✕ | |
| iPad Air (4,5) | •** | • | |
| iPad Air (3) | •* | • | |
| iPad Air (2) | •* | ✕ | |
| iPad mini (6) | •** | • | |
| iPad mini (5) | •* | • | |
| iPad mini (2,3,4) | •* | ✕ | |
| iPod | iPod touch (6,7) | •* | ✕ |
| Apple Watch †| Apple Watch Ultra 2 | • | • |
| Apple Watch Ultra | • | • | |
| Apple Watch SE 2 | • | • | |
| Apple Watch SE | • | • | |
| Apple Watch (Series 4, 5, 6, 7, 8, 9) | • | • | |
| Mac | iMac (2023) | •* | ✕ |
| MacBook Pro 14" (2021, 2023) | •* | ✕ | |
| MacBook Pro 16" (2021, 2023) | •* | ✕ | |
| Macbook Air 15" (2023) | •* | ✕ | |
| Macbook Air 13" (2022) | •* | ✕ | |
| Mac Studio (2022) | •* | ✕ | |
| Mac Pro (2023) | •* | ✕ |
Android
For best performance, we recommend using the most current software version available for your device.
Operating System (OS)
Streaming with Audio Streaming for Hearing Aids (ASHA) or Bluetooth Low Energy (LE) Audio.
Hearing Aids
SounGear AMP streams on all versions of Android 13 or later. For best performance, we recommend using Android 14 or later.
Hearing Aid App
My SoundGear runs on all versions of Android 8 or later.
Android Chart Key
- *ASHA streaming capable (enabling one-way audio)
- **Bluetooth LE Audio streaming (enabling two-way audio) and Auracast broadcast capable
- *** Streaming may be limited due to device's operating system (OS)
We are constantly evaluating Android products and their compatibility with our hearing aids. Due to the complex nature of the Android platform and many different types of products utilizing this platform, we test each product separately and will provide compatibility information as we complete our rigorous testing.
Device compatibility may also vary by phone carrier.
| Hearing Aid | Mobile App | ||
|---|---|---|---|
| Device Model | AMP | My SoundGear | |
| Samsung | Samsung Galaxy S24 Ultra | •* | • |
| Samsung Galaxy S24+ | •* | • | |
| Samsung Galaxy S24 | •* | • | |
| Samsung Galaxy S23 FE | •* | • | |
| Samsung Galaxy® S23 Ultra | •* | • | |
| Samsung Galaxy® S23+ | •* | • | |
| Samsung Galaxy® S23 | •*** | • | |
| Samsung Galaxy® S22 Ultra | •* | • | |
| Samsung Galaxy® S22+ | •* | • | |
| Samsung Galaxy® S22 | •* | • | |
| Samsung Galaxy® S21 FE 5G | •* | • | |
| Samsung Galaxy® S21 Ultra 5G | •* | • | |
| Samsung Galaxy® S21+ 5G | •* | • | |
| Samsung Galaxy® S21 5G | •* | • | |
| Samsung Galaxy® S20 FE 5G | •*** | • | |
| Samsung Galaxy® S20 Ultra 5G | •*** | • | |
| Samsung Galaxy® S20 5G | •*** | • | |
| Samsung Galaxy® S20+ | •*** | • | |
| Samsung Galaxy® S20 | •*** | • | |
| Samsung Galaxy® A72 | •* | • | |
| Samsung Galaxy® A71 | •*** | • | |
| Samsung Galaxy® A70 | •*** | • | |
| Samsung Galaxy® A53 5G | •* | • | |
| Samsung Galaxy® A52 5G | •* | • | |
| Samsung Galaxy® A52s 5G | •* | • | |
| Samsung Galaxy® A52 | •* | • | |
| Samsung Galaxy® A51 | •*** | • | |
| Samsung Galaxy® A50 | •*** | • | |
| Samsung Galaxy A35 5G | •* | • | |
| Samsung Galaxy A25 5G | •* | • | |
| Samsung Galaxy® Z Fold6 | •** | • | |
| Samsung Galaxy® Z Fold5 | •* | • | |
| Samsung Galaxy® Z Fold4 | •* | • | |
| Samsung Galaxy® Z Fold3 | •* | • | |
| Samsung Galaxy® Z Fold2 | •*** | • | |
| Samsung Galaxy® Z Flip6 | •** | • | |
| Samsung Galaxy® Z Flip5 | •* | • | |
| Samsung Galaxy® Z Flip4 | •* | • | |
| Samsung Galaxy® Z Flip 5G | •*** | • | |
| Samsung Galaxy® Z Flip | •*** | • | |
| Google Pixel Fold | •** | • | |
| Google Pixel 8 Pro | •** | • | |
| Google Pixel 8a | •** | • | |
| Google Pixel 8 | •** | • | |
| Google Pixel 7a | •** | • | |
| Google Pixel 7 Pro | •** | • | |
| Google Pixel 7 | •** | • | |
| Google Pixel 6 Pro | •* | • | |
| Google Pixel 6a | •* | • | |
| Google Pixel 6 | •* | • | |
| Google Pixel 5a 5G | •* | • | |
| Google Pixel 5 | •* | • | |
| Google Pixel 4a 5G | •* | • | |
| Google Pixel 4a | •*** | • | |
| Google Pixel 4 XL | •*** | • | |
| Google Pixel 4 | •*** | • | |
| Google Pixel 3a XL | •*** | • | |
| Google Pixel 3a | •*** | • | |
| Google Pixel 3 XL | •*** | • | |
| Google Pixel 3 | •*** | • | |
| OnePlus | OnePlus 12R | •* | • |
| OnePlus 12 | •* | • | |
| OnePlus 11 5G | •* | • | |
| OnePlus 10 Pro 5G | •* | • | |
| OnePlus 10T | •* | • | |
| OnePlus 10R | •* | • | |
| OnePlus 9 Pro | •* | • | |
| OnePlus 9 | •* | • | |
| OnePlus 9R | •* | • | |
| OnePlus 8T | •* | • | |
| OnePlus Nord N30 5G | •* | • | |
| OnePlus Open | •* | • | |
| Other | Sony Xperia 1V | •** | • |
| Xiaomi 12T Pro | •* | • |
